Joining me today is my good friend and internationally BEST SELLING customer service author Gavin Scott.
Regardless of industry, multiple companies offer essentially the same product or service. In today's modern economy, being good isn't good enough anymore. You have to shine! Empathy, anticipatory service, and great employee cultures are crucial to the success of an organization.
Join us as Gavin and Bryan discuss ways to sprinkle "gold dust" upon your business, which will separate you as the best from the rest.