Episode 13 of "White Gloves, Red Carpets" features Micah Solomon, one of the world's foremost customer experience turnaround experts, author of several books, and contributor to Forbes magazine.
Throughout history there have been the "greats" in their respective fields. Bear Bryant. Kareem Abdul-Jabaar. Gustav Mahler.
In the world of customer experience, Micah Solomon is one of the greats. It was a sincere honor and privilege to sit down with this expert and chat about modern CX issues.
In this episode, Bryan and Micah discuss the secrets from some of the worlds leading business organizations about method, branding, and tools to build a world-class customer service organization.
Tune into this once in a lifetime podcast!